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I have a support ticket with Avid to resolve this, so this is a bit of a rant. I bought an Avid Artist Color off ebay and when I tried to download the EuControl 3.2.1 software I find that I have to register first. So I try to register, but the serial number is still tied to the previous owner. Is there really no way to register and download the software without having to do a transfer of ownership? This is way too restrictive. You couldn't even borrow a unit to demo without having the owner come to your house and download the software for you, or give you their username and password, since you can't download it without registration!
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So now I have a color panel I can't even test until Avid does some paperwork shuffling. Avid - why is this restriciton in place? Has it always been like this?