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After you find the GUID that contains the version of your Office program, follow these steps: Right-click the DigitalProductID registry entry, click Delete, and then click Yes. Right-click the ProductID registry entry, click Delete, and then click Yes. Open an Office program, such as Microsoft Word.
![Failure Failure](/uploads/1/2/5/3/125370018/813640117.png)
You have to use the config.xml to uninstall and get the correct status from SMS. Any method using msiexec /x and you will not get the correct status from SMS even though it will do the uninstall. The command I use is: setup.exe /config ' /uninstall Enterprise The RemoveENT2007First.xml contents are as follows: The program is set to run Hidden and SMS restarts when complete. I hope this helps becuase I was going crazy as well.